State Farm® Insurance Agent Andrew Jantz

"I switched rover from progressive and got a steal of a deal! Great customer service at this location and very nice people. Rona answered all my questions I had about life and renters insurance. She knows her job in and out! I would give more than 5 stars if I could."

"This whole nightmare started last year on December 22, 2021 when a lady deliberately hit my Toyota Pruis Prime Advanced on the driverside on the side of my back bumper. State Farm immediately stated I was at fault. I was not at fault. This lady that hit me had no insurance, no driver's license and many warrants for her arrest. The officer would not take her to jail even though she had warrants for her arrest because the warrants were for traffic tickets and petty warrants. The officer said he did not arrest her due to COVID-19. State Farm immediately evaluated her vehicle and wrote her a check even though her vehicle had no damage. I wonder what the check was for? I had videos and pictures to prove her vehicle had no damage. State Farm would not properly do an investigation to verify that this driver had no insurance and State Farm told me it was my responsibility to verify that this driver did not have car insurance. State Farm was basically stating it was my job to do their job. I used to work for a personal injury attorney and I know that it is their responsibility to do an investigation and verify if she had car insurance. I called the police department and asked if I could sign an Affidavit of no insurance at the police department and have it notarized to verify this driver had no insurance and I was told yes by a police officer at the police station. I filled out my complaint, signed the Affidavit and the officer notarized it. The police did an investigation and sure enough this lady had no insurance. I never received an apology from State Farm. Then State Farm finally stated that I was not at fault for this car wreck. State Farm is incompetent, not forthcoming, very rude, lazy, will not act in a timely manner to get your claim completed correctly and they do not believe their insured when their insured is being honest. This really made me furious and we decided to cancel our policy. Keep reading below to see how State Farm reacted to us canceling our policy. IF I COULD GIVE 0 STARS 🌟 I WOULD! ANDREW JANTZ WILL NOT CALL US TO RESOLVE RETURNING OUR MONEY THEY TOOK AFTER OUR POLICY WAS CANCELED. ANDREW Jantz stole money from my husband's bank account. We canceled our policy in February of 2022 and in the beginning of March State Farm stole and debited our account for our monthly premium and then at the end of March they stole another month's premium from our account. They had no right to steal our money from our bank account. We have contacted them many times asking them to return the money they took from our bank account and the account manager Kyler keeps telling us they are working on it. They took our money in March of 2022 and today is July 5, 2022, it is obvious to me that they are lying and have no intentions of returning our money. I am going to my bank and reporting this to my bank. I am reporting them to the Better Buisness Bureau and I am going to file a law suit on Andrew Jantz and State Farm. Horrible insurance. The claims department does not do their job correctly. They obviously hire incompetent individuals to access their claims. I cannot believe how unprofessional the staff is that I have dealt with. I am finding another insurance company because State Farm has failed to do their job correctly. Run away as fast as you can and do not waste your money with this incompetent company."