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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steven olson

February 4, 2025

5  out of  5
rating by steven olson
"I highly recommend my agent Brian U.. He gave me excellent customer service and gave me time in making my decision is switching to State Farm with no pressure. He provided me with options with different pay scales and saved me a bundle. I am 100% sure he can provide the same service and dedication to his new customers. I also met Andrew, who was very friendly and is glad I am now part of State Farm's family. Thank you."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Brian provided you with excellent customer service and helped you make an informed decision without any pressure. We're delighted to have you as part of the State Farm family and appreciate your kind words about Andrew as well. Your satisfaction and trust mean a lot to us, and we're here to assist you whenever you need."
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James Prince

January 31, 2025

5  out of  5
rating by James Prince
"Work with Brian Excellent communication of details Know his line of work Friendly Timely Excellent people skills"
We responded:
"Thank you, James, for sharing your positive experience with Brian. It's great to hear that his excellent communication, knowledge, and friendly approach made a difference for you. We appreciate your feedback and are glad to know that Brian's timely service and people skills met your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your auto insurance needs."
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John Casey

January 29, 2025

5  out of  5
rating by John Casey
"Rona was amazing, the switch to State Farm was super easy and was well explained to me. I got the same coverage plus more and still resulted in savings. The whole experience was incredible. I would highly recommend Andrew Jantz (State Farm) and ask for Rona!"
We responded:
"Thank you for sharing your experience, John. It's wonderful to hear that Rona made the switch to State Farm smooth and informative for you. We're delighted that you found better coverage and savings with us. Your recommendation means a lot, and we're grateful for your trust in Andrew Jantz - State Farm. If you have any more questions or need further assistance, feel free to reach out."
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Alicia tapia

January 24, 2025

5  out of  5
rating by Alicia tapia
"Im very satisfied with Rona Thor.pe service towards us"
We responded:
"Alicia, thank you for the great review. "
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Kevin Miles

January 22, 2025

5  out of  5
rating by Kevin Miles
"Rona, was diligent with helping our family find the best auto rates. Her diligence will help save cost for us. Thank you, Rona."
We responded:
"Hi Kevin, Thank you so much for your wonderful review! We're thrilled to hear that Rona was able to help your family find the best auto rates and save on costs. Your feedback means a lot to us, and I'll be sure to pass along your kind words to Rona. Best regards, Andrew"
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Bill Ketts

January 15, 2025

5  out of  5
rating by Bill Ketts
"Had our annual insurance review with Mary Rivera today who was very professional, polite, made sure we covered all of our policies and coverage amounts. She did have a couple of suggestions that I will review. It was a pleasure working with Mary and I would recommend her to anyone looking for a new insurance home."
We responded:
"Thanks for sharing your experience, Bill! It's great to hear that Mary provided such professional and polite service during your annual review. We're glad she could offer helpful suggestions and that you enjoyed working with her. Your recommendation means a lot!"
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Nicholas Nguyen

January 14, 2025

5  out of  5
rating by Nicholas Nguyen
"I giving this 5 star bc my man Brian is the best agent out there rn. He reliable understands what I need/want at a good price. I will say this place will take care of you!!!! Pls go here for the service and the price"
We responded:
"Thanks for the awesome review, Nicholas! Brian is indeed a fantastic agent, and we're glad to hear he provided you with the service and pricing you were looking for. We appreciate your recommendation and look forward to continuing to take care of your insurance needs!"
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Dalton Flinner

January 3, 2025

5  out of  5
rating by Dalton Flinner
"Rona Thorp worked hard to get me the best deal possible while also being patient and working around my extremely busy work schedule."
We responded:
"Thank you, Dalton, for sharing your experience! It's fantastic to hear that Rona was able to secure the best deal for you while accommodating your busy schedule. Your feedback is greatly appreciated and will be shared with Rona and the team."
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Claude Broadnax

December 4, 2024

5  out of  5
rating by Claude Broadnax
"Ronald Thorpe is very pleasant and knowledgeable. Helped and explained to me my coverages and benefits. It was a very smooth transaction. I highly recommend her and Andrew jantz State farm."
We responded:
"Thank you so much for your kind words, Claude! It's fantastic to hear that Ronald was able to provide you with a smooth and informative experience. Your recommendation means a lot to us, and we're delighted to have been able to assist you with your insurance needs!"
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L Dollarhyde

November 22, 2024

5  out of  5
rating by L Dollarhyde
"After being disappointed by David Peterson state farm office in Grand Prairie office for auto and rental insurance,,One of the agent had an attitude she could have explain everything in detailed being With State Farm for over ten years i know how this insurances company works but she was not willing to explain when I asked question! The first office in the USA to be arrogant then I searched for another office in area and guess what, I found a home at Andrew jantz state office in Grand Prairie very welcoming friendly willing to assist answered all my questions,My heart is full. Good quotes and discounts! Come in guys this the office to the for your auto policy Shout out to Rona who transferred me and Lorie greeted me with a big smile,Talk about Mary who walked me through the process, I’m at the peace, welcomed.The office staff thank you for all you do. Forever customer Lilian"
We responded:
"Lilian, thank you so much for sharing your experience! It's wonderful to hear that you felt welcomed and well-assisted by our team. Rona, Lorie, and Mary will be delighted to know they made such a positive impact on your visit. We're committed to providing excellent service and it’s great to know we could meet your expectations."
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Sherwin Davis

November 20, 2024

5  out of  5
rating by Sherwin Davis
"Rona made US feel like family and gave us a lower rate. Good job GREAT PEEPS."
We responded:
"Thank you so much for your kind words, Sherwin! It's wonderful to hear that Rona made you feel like family and was able to provide a lower rate. We truly appreciate your feedback and are delighted to have you as part of our State Farm family!"
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Samantha Davis

November 20, 2024

5  out of  5
rating by Samantha Davis
"Miss Rona Thorpe helped our family find the right bundle that worked for us! She saved us a some money just on our car insurance alone. She was kind, helpful, and answered any questions we had."
We responded:
"Thank you so much for sharing your experience, Samantha! It's fantastic to hear that Rona was able to help your family find the perfect bundle and save money on your car insurance. We're delighted that you found her to be kind and helpful. If you have any more questions in the future, don't hesitate to reach out!"
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Vickie Roberts

November 15, 2024

5  out of  5
rating by Vickie Roberts
"Brian was very great with helping me on making great decisions with my insurance. And has a great personality. Thanks a lot"
We responded:
"Thank you so much, Vickie! It's wonderful to hear that Brian was able to assist you in making informed decisions about your insurance. We're delighted that you appreciated his great personality. Thanks again for your kind words!"
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Ricky Nova

November 12, 2024

5  out of  5
rating by Ricky Nova
"Brian was the most helpful agent I have ever had the pleasure of dealing with. I was looking to save on my policy and he had all the answers to achieve that goal. His time and work speak highly of his dedication to the customers he serves. My wife and I are well pleased with our new policy and look forward to another decade with State Farm."
We responded:
"Thank you so much for sharing your positive experience! It's fantastic to hear that Brian was able to assist you in finding savings on your policy. Your satisfaction and trust mean a lot to us, and we're delighted that you and your wife are pleased with your new policy. Here's to many more years together with State Farm!"
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Collins Mezue

November 5, 2024

5  out of  5
rating by Collins Mezue
"Thanks to Will and his enthusiasm he brought me back to why I love state farm. Phenomenal guy!"
We responded:
"Will's enthusiasm truly makes a difference! It's wonderful to hear that he reminded you why you love State Farm. Phenomenal feedback like yours keeps us motivated!"
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Samantha Bowens

October 22, 2024

5  out of  5
rating by Samantha Bowens
"Will was so helpful! From the customer service to the cleanliness of the office, I was more than satisfied and can’t wait to build with State Farm."
We responded:
"Thank you so much for your kind words, Samantha! We're delighted to hear that you had such a positive experience with Will and appreciated the cleanliness of our office. We're excited to continue building with you and providing the excellent service you deserve!"
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Priscilla Mendoza

October 22, 2024

4  out of  5
rating by Priscilla Mendoza
"Thank you for your prompt customer service and friendliness."
We responded:
"Thank you for your kind words, Priscilla! We're delighted to hear that you appreciated our prompt customer service and friendliness. Your feedback means a lot to us and helps us continue to improve."
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Johnny Toruño

October 18, 2024

5  out of  5
rating by Johnny Toruño
"Great people they help me a lot and help me get lowered insurance. Special thanks to Rona Thorpe for helping me out."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Rona Thorpe was able to assist you in lowering your insurance. We're always here to help and appreciate your kind words!"
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Sunil Sidhwani

October 10, 2024

1  out of  5
rating by Sunil Sidhwani
"This is my 2nd go at it with State Farm but unlike the firat time which ended because they couldn't provide me with a suitably priced Homeowners policy in 2004, this go around ends on the basis of a demonstration of a sheer lack of empathy at its finest. It is clear and evident that State Farm likes to drag their feet in their red tape processing of Supplementals and clearly lack empathy across the broader spectrum of their customer's well doing across the claim and with specific handling of their rental car extensions in the event of an inadvertent delay in the finishing of the vehicle completion. Needless to say, my days are numbered with them. Good riddance."
We responded:
"Sunil, I am sorry about your frustration of your rental car. We recently reviewed your policy together and you chose the amount of rental car coverage. I am glad we were able to provide you with a car for that time period, but I am sorry your car took longer to fix. You are welcome to increase your rental car coverage moving forward. All my best, Andrew Jantz State Farm"
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Tam Beckworth

October 9, 2024

5  out of  5
rating by Tam Beckworth
"Rona, is amazing! She explained all the details of the policy."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Rona provided such a clear and detailed explanation of your policy. We're delighted to have been able to assist you!"
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Rebecca D'souza

October 9, 2024

5  out of  5
rating by Rebecca D'souza
"I moved from UT to TX and needed to have my Auto and Renter’s insurance switched over. Rona at Andrew Jantz’s office made this a seamless process and handled this professionally. Highly recommended!"
We responded:
"Thank you so much for sharing your experience, Rebecca! We're delighted to hear that Rona made your transition from UT to TX smooth and professional."
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Ruben Madrid

October 7, 2024

5  out of  5
rating by Ruben Madrid
"Rona is professional. Knowledgeable. Helped me not only save money but as well as gave me and my wife more coverages. Highly recommend her to my family and friends."
We responded:
"Thank you, Ruben! It's fantastic to hear that Rona was able to help you and your wife save money while also increasing your coverage. Your recommendation means a lot, and we're glad to have earned your trust!"
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Sandra Powe

October 3, 2024

5  out of  5
rating by Sandra Powe
"Rona is very professional. Helped me with my coverage explanation. She went over my options. Highly recommend her"
We responded:
"Thank you so much for sharing your experience, Sandra! It's fantastic to hear that Rona was able to assist you with your coverage and explain your options clearly."
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Vikki Ct

September 19, 2024

5  out of  5
rating by Vikki Ct
"5 stars customer service! very patient & shown empathy in dealing with my frustrations in home insurance issue. I'm happy to stay and add more years with State Farm, best customer service ever in dfw", deserved promotion & increase in salary next year."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that the customer service provided was patient and empathetic during your home insurance issue. Your satisfaction and willingness to stay with State Farm mean a lot. Your feedback is greatly appreciated!"
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Pam Briles

September 17, 2024

5  out of  5
rating by Pam Briles
"I am very impressed with the agent I worked with, William, and highly recommend Andrew Jantz State Farm! I had many questions & they were responded to so quickly! I'm so happy with this agency & I believe you will be to!!"
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that William was able to address all your questions promptly. We're delighted that you're happy with our agency and appreciate your recommendation!"