State Farm® Insurance Agent Andrew Jantz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dominic
August 29, 2024
5
out of
5
rating by Dominic
"I recently had the pleasure of working with William Bond at Andrew Jantz State Farm's office, and I couldn't be more impressed. As a seasoned homeowner, I’ve dealt with various insurance agents over the years, but William stands out for his thoughtful and meticulous approach. He took the time to explain every aspect of both my homeowners and auto policies, ensuring I fully understood my coverage options. His thoroughness and genuine concern for my needs ultimately convinced me to switch from my previous carrier. If you’re looking for an agent who truly cares and goes the extra mile, I highly recommend William Bond."
We responded:
"Thank you so much for sharing your experience with William Bond at our office! It's fantastic to hear that his thoughtful and meticulous approach made such a positive impact on you. We’re delighted that you felt well-informed and cared for throughout the process. Your recommendation means a lot to us!"
Deep Parmar
August 8, 2024
5
out of
5
rating by Deep Parmar
"Rona helped me for the car insurance although there was some technical issue but she solved it for me."
We responded:
"Thank you for sharing your experience, Deep! It's great to hear that Rona was able to assist you with your car insurance and resolve the technical issue. Your satisfaction is important to us!"
Teedoyle Mitchell
August 5, 2024
5
out of
5
rating by Teedoyle Mitchell
"Spoke with Lorie as I’m looking for new insurance and she answered all my questions. She has excellent customer service skills."
We responded:
"Thank you for sharing your experience, Teedoyle! It's fantastic to hear that Lorie was able to assist you and provide excellent customer service. We're here to help with any further questions you might have!"
Rachel Powell
August 2, 2024
5
out of
5
rating by Rachel Powell
"I had no trouble I got in to my appointment quickly with Rona and she was very helpful and super kind! Great experience!"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Rona was able to assist you quickly and kindly. We're delighted you had a great visit!"
Orenjie Shiro
July 26, 2024
5
out of
5
rating by Orenjie Shiro
"Rona Thorpe was excellent. She is so good about explaining all about insurance and gave me information that I need to know. I switched our car and home insurance to them now after I learned all the benefits. I challenge you and go to her and switch your insurance , she will give you the best. I saw her as dedicated, optimistic , dependable and commited to her work. I love her happy countenance."
We responded:
"Thank you so much for sharing your experience with Rona Thorpe! It's fantastic to hear that she provided you with all the information you needed and made the switch to our car and home insurance seamless. Her dedication, optimism, and commitment truly shine through, and we're delighted that you appreciate her happy countenance. Your recommendation means a lot to us!"
Mark Joseph Echavaria
July 26, 2024
5
out of
5
rating by Mark Joseph Echavaria
"Great experience! Rona was very knowledgeable about the insurance and its policies. She explained the subject very well and was patient and kind to answer our questions."
We responded:
"Thank you for sharing your experience, Mark! It's wonderful to hear that Rona was knowledgeable and patient in addressing your questions. We're glad you had a great experience with us!"
Brittany Lauth
July 17, 2024
5
out of
5
rating by Brittany Lauth
"Rona Thorpe was amazing! The conversation was awesome and she saved me money!! Win win!"
We responded:
"Hi Brittany, Thank you so much for your wonderful review! We're thrilled to hear that Rona provided you with excellent service and helped you save money. We'll be sure to pass along your kind words to her. If you need anything else, don't hesitate to reach out! Best regards, Andrew Jantz - State Farm Insurance Agent"
R A
July 16, 2024
1
out of
5
rating by R A
"I’ve had State Farm in many states over a 20 year period. So I speak from experience when I say you should consider another agency. This location has rude employees and many times I cannot get through. Sometimes it’s very easy to get a hold of someone but then they’ll tell you that they’ll need to call you back and never do. Im sure you know If you’re injured in an Auto accident and the other party is liable then that party will pay for your medical bills. But something you can do in Texas is after you settle you can open a PIP claim and collect cash for the same bills that were already paid legally. I had medical bills that exceeded $10K and this agency never explained that to me and left my PIP at $2.5K so I never took full advantage of this. I also had an agent cuss me out for trying to get my claim started. Really unprofessional."
We responded:
"Hello R A, we have tried to locate your account with our Agency so we can reach out, but cannot find you. If you are with our Agency, please call us or come by so we can help you. We take our claims very seriously and want to deliver the best experience. I can assure you no one from our Agency cursed at you, so please let us know who you spoke with from State Farm so we can deal with them. If we need to get in touch with claims for you we will be happy to help! Thanks, Andrew Jantz "
Carlos Williams
June 24, 2024
5
out of
5
rating by Carlos Williams
"I had a wonderful experience with my agent, thank you so much. Please never get rid of Ms.Rona Thorpe. She is Amazing. 😎👍🙌👌"
We responded:
"Thank you for sharing your positive experience with Ms. Rona Thorpe! We're thrilled to hear that she provided you with amazing service. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
Jasper Jackson
June 24, 2024
5
out of
5
rating by Jasper Jackson
"Mrs. Rona Thorpe did an excellent job of helping me verify my insurance needs were updated and upgrade my policies. Thanks, Mr. Jasper D Jackson Sr"
We responded:
"Thank you for sharing your positive experience with Mrs. Rona Thorpe! We're thrilled to hear that she was able to assist you with updating and upgrading your policies. If you have any more insurance needs in the future, feel free to reach out to us."
Phillip Escobedo
June 20, 2024
5
out of
5
rating by Phillip Escobedo
"Marlene was great. She was able to answer all my questions. I recommend her. She knows her stuff."
We responded:
"Thank you for the recommendation, Phillip! We're glad to hear that Marlene was able to provide you with excellent service and answer all your questions. We appreciate your feedback!"
Ron Gill
June 18, 2024
5
out of
5
rating by Ron Gill
"Rona Thorpe was very professional and helped me with all my insurance needs. I highly recommend her services. A+++ Thanks!"
We responded:
"Thank you for the glowing review, Ron! We're thrilled to hear that Rona provided you with professional service and met all your insurance needs. We appreciate your recommendation and look forward to continuing to assist you in the future."
Chrystal Mitchell
June 14, 2024
5
out of
5
rating by Chrystal Mitchell
"Marlene Ruiz was so amazing and helpful when I called Andrew Jantz State Farm. She was so knowledgeable and answered all my questions. Thank you Marlene!"
We responded:
"Thank you for sharing your positive experience with Marlene! We're glad to hear she was able to provide you with excellent service and answer all your questions. We appreciate your feedback!"
Al
June 13, 2024
5
out of
5
rating by Al
"Awesome service! Rona Thorpe sat with me to discuss my homeowners options and ways to save money while still increasing coverage! Very nice experience there with friendly staff."
We responded:
"Thank you for sharing your positive experience with Rona! We are thrilled to hear that she was able to help you with your homeowners options and provide excellent service. We appreciate your kind words and look forward to continuing to assist you with your insurance needs."
Sheri Garcia
June 13, 2024
5
out of
5
rating by Sheri Garcia
"I’ve been with State Farm for years I just love them. They’re very good at what they do. My quote was as quick as snap of your finger."
We responded:
"Thank you for your loyalty, Sheri! We're thrilled to hear that you had a seamless experience with us. We appreciate your kind words and look forward to continuing to provide you with excellent service."
Josh Button
June 6, 2024
5
out of
5
rating by Josh Button
"Andrew Jantz and his team are great to work with! They excel in communication, honesty/ transparency, and allow you to explore every option to best meet your needs. Couldn’t recommend them enough!"
We responded:
"Thank you for the glowing review, Josh! We're thrilled to hear that you had a positive experience with our team. Providing excellent communication and transparency is always our top priority. We appreciate your recommendation!"
JoFran Bonard
June 4, 2024
5
out of
5
rating by JoFran Bonard
"After 12 years, during the purchase of a new home, it was time to shop around for an Insurance Policy. Not only was Jeremiah very thorough, he also brought up questions that I had not considered for myself. While other Insurance companies were a quick 15 minute phone call for a quote, I feel my agent took the time to get to know my family's current situation and near future plans. He explained everything in terms I could understand and provided knowledge on other things to be mindful of when making sure my loved ones and property are fully covered and protected. He also executed everything we needed in excellent timing to close on the new house. I am highly satisfied with the personable customer service I have received from State Farm. Thank you."
We responded:
"Thank you for sharing your positive experience with Jeremiah at our agency! We're thrilled to hear that he provided thorough and personalized service to ensure your family and property are fully protected. We appreciate your kind words and look forward to continuing to provide excellent service to you."
Darryl Humphrey
June 3, 2024
5
out of
5
rating by Darryl Humphrey
"Rona fixed me very well. We are very satisfied. She is very good and explained every thing very well."
We responded:
"Thank you for sharing your positive experience with Rona! We're glad to hear that she provided excellent service and explained everything thoroughly. Your satisfaction is our top priority!"
Deepak Parai
May 20, 2024
5
out of
5
rating by Deepak Parai
"Rona Thorpe helped me a lot for getting the insurance for my first car here is usa. She is the BEST 👍"
We responded:
"Thank you for sharing your positive experience with Rona! We're thrilled to hear that she was able to help you with your first car insurance in the USA. We appreciate your kind words and look forward to assisting you in the future."
Diane Henderson
May 11, 2024
5
out of
5
rating by Diane Henderson
"Rona Thorpe was very nice and extremely helpful. She helped me find discounts and was able to increase my coverage. Thanks Rona!"
We responded:
"Diane, Thank you for the great review and trusting our team with all your Insurance needs."
Norman Conaway
May 2, 2024
5
out of
5
rating by Norman Conaway
"Agent Rona Thorpe was so helpful and knowledgeable with my quotes and services. I'll highly recommend State Farm to friends and family. Truthfully my mom signed up the very next day. Thanks again State Farm especially Agent Rona Thorpe."
We responded:
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Rhonda
April 27, 2024
5
out of
5
rating by Rhonda
"I had just renewed so really was not planning on changing but Rona is very knowledgeable. She is super friendly. We talked about a lot of stuff and by the time we hung up I felt like I had just been on the phone with an old friend. She is very professional. Knows her stuff. Look forward to having her handle my insurance needs."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
L. Edwards
April 17, 2024
5
out of
5
rating by L. Edwards
"Best experience I ever had and would recommend Rona Thorpe at STATE FARM (Andrew Jantz agency). Highly qualified for your insurance needs!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Adebola Aribisala
April 15, 2024
5
out of
5
rating by Adebola Aribisala
"Rona is awesome. Highly recommend"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Rachel Williams
April 10, 2024
5
out of
5
rating by Rachel Williams
"Marlene ruiz, excellent customer service 👏🏿👏🏿"
We responded:
"Hi Rachel, Thank you so much for the great review for Marlene!"